Monday 15 April 2013

VALUE CHAIN FRAMEWORK


The value chain framework of Michael Porter is a model that helps to analyze specific activities through which firms can create value and competitive advantage.

 

THE ACTIVITIES OF THE VALUE CHAIN

·         Primary activities (line functions)

1.    Inbound logistics-Includes receiving, storing, inventory control, transportation planning.

2.    Operations- Includes machining, packaging, assembly, equipment maintenance, testing and all other value-creating activities that transform the input into the final product.

3.    Outbound logistics- These activities required to get the finished product at the customers: warehousing, order fulfilment, transportation, distribution management, etc.

4.    Service- The activity that maintain and enhance the product`s value, including customer support, repair service, installation, training, spare parts management, upgrading, etc.

 

·         Support activities (staff functions, overhead)

 

1.    Procurement: Procurement of raw materials, servicing, spare parts, buildings, machines, etc.

2.    Technology Development: Include technology development to support the value chain activities. Such as: Research and Development, Process automation, design, redesign.

3.    Human Resources Management: The activities associated with recruiting, development (education), retention and compensation of employees and managers.

4.    Firm Infrastructure: Includes general management, planning management, legal, finance, accounting, public affairs, quality management, etc.

CREATING A COST ADVANTAGE BASED ON THE VALUE CHAIN

A firm may create a cost advantage:

·         By reducing the cost of individual value chain activities, or

·         By reconfiguring the value chain

 

Note a cost advantage can be created by reducing the cost of primary activities, but also by reducing the cost of the support activities. Recently there have been many companies that achieve a cost advantage by the clever use of information Technology.

Once the value chain has been defined, a cost analysis can be performed by assigning cost to the value chain activities. Porter identified 10 cost drivers related to value chain activities:

1.    Learning.

2.    Economic of scale

3.    Linkage among activities.

4.    Capacity utilization.

5.    Interrelationship among business unit

6.    Timing of market entry.

7.    Degree of vertical integration.

8.    Geographic location.

9.    Firm`s policy of cost or differentiation.

10. Institution factors (Regulation, union activity, taxes, etc,).

A firm develops a cost advantage by controlling these drivers better than the competitors do. A cost advantage also can be pursued by “Reconfiguring” the value chain. “Reconfiguration” means structural changes such as: a new production process, new distribution channels, or different sales approach.

Normally, the value chain of a company is connected to other Value Chains and is part of a larger Value Chain. Developing a competitive advantage also depends on how efficiently you can analyze and manage the entire value chain and this is called Supply Chain Management. Some people use the word “Network” to describe the physical form of Value Chains: Value Networks.

Book: Michael E. Porter – Competitive Advantage.

 

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